Step 1 - Raise a return / replacement request within 7 days after delivery, if you have received wrong / expired products. You can raise a request by calling us at +91-8688995370 or by sending an email to firstname.lastname@example.org
Step 2 - We take 2 days to process your request
Step 3 - After reviewing the request, we will initiate a return from our end and send the courier person to your place. In cases, where return courier service is unavailable, you will have to ship the products on your own and we will reimburse the return shipment charges through Google Pay or PayTM.
Step 4 - Once the products are delivered back to us, we will verify them against the claim made and initiate the replacement or refund accordingly.
When is return or replacement not accepted
Opened / used / altered products
Original packaging missing (product labels etc.)
Return or replacement initiated after 7 days from date of delivery.